Privacy Policy for Mr. Afya Health App

Last updated: 4/21/2025

1. Introduction

Mr. Afya ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you use our mobile health application and related services.

2. Information We Collect

  • Personal Identification Information (Name, Email, Phone Number)
  • Health Data (Medical history, vital signs, medication records)
  • Payment Information (Processed securely through ZenoPay)
  • Device Information (IP address, device type, OS version)
  • Usage Data (Feature usage patterns, consultation history)

3. How We Use Your Information

Service Delivery

Providing health consultations, medication reminders, and emergency services

Improvement

Enhancing app features and developing new functionalities

Communication

Sending important health updates and service notifications

Security

Preventing fraud and ensuring system security

4. Data Sharing

We only share information with:

  • Medical professionals during consultations
  • Pharmacy partners for medication fulfillment
  • Payment processors for transaction completion
  • When required by law or emergency situations

5. Data Security

We implement security measures including:
🔒 AES-256 encryption for health data
🔐 Regular security audits
🛡️ Two-factor authentication options
🔑 Secure cloud storage with AWS

6. Your Rights

✓ Access and request copy of your data

✓ Request correction of inaccurate information

✓ Delete your account and personal data

✓ Opt-out of non-essential communications

✓ Withdraw consent for data processing

7. Changes to This Policy

We will notify users of significant changes through:
- In-app notifications
- Email alerts
- SMS messages (for critical updates)

8. Contact Us

For privacy concerns or data requests:
📧 privacy@ndano.co.tz
📍 Physical Address: Amana Street, Tabata Road, Dar es Salaam